Heather Ratcliff is a licensed funeral director and apprentice embalmer in the state of California. She recently graduated top of her class from mortuary college and works full time in the death care industry. She blogs about her daily experiences working with the dead (and sometimes the living) at MortuaryReport.com. When she’s not driving the hearse, she’s either knee-deep in assorted geekiness or hanging out with her pack of dogs. You can follow her on Twitter @MortuaryReport.